Frequently Asked Questions
You can find the tickets you bought by logging into your Ticketmaster application or www.ticketmaster.fi user account or in your email as a pdf file attached. Tickets and order confirmation will be sent to your email within a few minutes of purchase. In some cases, it can take up to 15 minutes to get tickets.
The most common reasons why your order cannot be found:
- The e-mail containing the tickets has ended up in the spam folder for some reason
- You have another email address connected to your Ticketmaster account
- You are not the person connected to the order - for example, your friend has booked the tickets using his own account
If necessary, please take contact Ticketmaster's phone service: 0600 10 800 (service fee). Open Mon-Sat 8-21, Sun 10-18.
Ticketmaster’s FAQ you can find here.
Please look for your ticket already visible when you arrive at the festival's Info point, so that the exchange of the wristband for the ticket goes smoothly, thank you!
You can arrive at the festival area from Thursday at 12 noon, depending on which day you have bought the ticket.
Info-desk Open Hours:
Thursday 4.7. from 12pm to 12am
Friday 5.7. from 7:30am to 12am
Saturday 6.7. from 7:30am to 12am
Sunday 7.7. from 7:30am to 6pm
-Sleeping bag and mattress
-Yoga mat & pillow to sit
-Sunglasses and a hat suitable for hot weather
-Suitable clothes for rainy weather
-Note-taking equipment for new ideas
-Water bottles – full!!
-A lot of warm clothes – for chill evenings and nights
-Blanket and wool socks
-Sauna and personal hygiene items (Note! ONLY biodegradable/ environmental-friendly)
And now you’re ready for new adventures! #Say Yes To Life
You can arrive with your own car, carpool, festival bus or public transport. Read more Location & Arriving page!
If you come with your own car or caravan, first drive to the right parking spot (Car park and Caravan park are separate). For the Caravan park, please buy a parking ticket in advance, as they are popular and may be sold out. Your caravan ticket will be read at the Caravan gate and you will receive a parking permit at your window and let’s party! After that, head to the Info point to exchange your pre-purchased festival ticket for a wristband. If you sleep in a tent, set up your tent to feel like home and celebrate love within! If you have purchased a sleep box, luxury tent or circus tent, you will receive additional information in advance by email and from the Info point.
Parking area is called Caravan Park. Location of the Caravan is shown on the map. Parking supervisors scan your pre-purchased Caravan ticket, you get a caravan permit and guide you to the right spot! Place the Caravan permit you received in a visible place on the windshield and the party can begin!
Caravan tickets are available for sale as non-electricity or with electricity from 1 December 2023 in Ticketmaster. Price 2024: 44€ non-electricity / 88€ with-electricity. We recommend buying a place in advance. Only a limited number of electric places - they are popular, so be on time! NOTE! Prices are for the whole festival 4.-7.7.2024. Ticketmaster service fee and order fee will be added to the ticket prices.
There is possible to stay overnight in Kellotelttakylä in a luxury tent or a circus tent just in the festival area. There is also a sleep-box village in the area. Accommodation is paid separately, see more information Camping & Accommodation page.
There are some cabins you can rent in the nearby area. You can find a link to a map on the Camping page that marks all the accommodation places nearby.
You can also come by your own camper or caravan, for which tickets are sold separately (non-electricity or electricity spot)!
You can cook with a camper cooker inside the camping area, but making an open fire is forbidden.
Natural High Welcome Cafe ja Boho Cafe and Food Fiesta area will surely keep you full for the whole festival time!
In the festival area you’ll find the Festival Sauna near the pond and another sauna by the Secret Beach by the lake which is 1,3 km from the festival area. For the saunas you need to buy a separate sauna bracelet which enables access to both sauna areas. Sauna bracelet in advance for 17€ (2024) from our ticket store Ticketmaster (Ticketmaster service fee and order fee are added to the price) or at the festival info desk for 20€ (2024).
With the sauna wristband, you can access the container shower, where the water is fresh! Please use biodegradable detergents.
You can also wash in the pond and lake. You don't take detergents to the spring-based pond in the festival area.
In the festival area, everyove has access to Bajamaja so dry toilets and hand washing automats.
No, you can’t… Just kidding 😀
We have a small smoking spot which is located at front left on the side of the rocks when looking from the Info-desk. The rest of the festival area is completely smoke-free.
Guidelines for 2023 (will be updated for 2024):
No, you can’t book workshops in advance. Waiting list tickets are in use for the four (4) biggest workshop-spaces, which have a limited capacity for participants. Spaces are 2023: Mystic Sun, White Light Room, Healing Goddess Happiness Heaven & Art Cave. Some of the spaces are open for all, or they are huge and can be accessed without queuing, in 2023 they are Magical Main stage, Blue Clarity, Share & Play, Highest Vision and Hall of Mastery.
Other spaces you should line-up. Go early enough for the workshops and line-up. There is only a limited space unfortunately for the workshops. Be prepared that it might be that you don’t necessarily get in, because of the crowd.
There are many workshops in our festival programme and we hope you will get an even more amazing experience elsewhere. Line-up recommend: Always get to know the person behind you in the line. In the best case, you will make new friends while waiting for the workshop to begin.
The Natural High Healing Festival has workshop spaces of different sizes. Some of the workshop spaces are smaller and provide a more "intimate" workshop space. Please note that from the total of 16 different workshop spaces in the festival area, there are always workshops and spaces where you can fit in, and several spaces where you don't have to wait in line at all. These are amongst others Magical Main Stage, Hall of Mastery, Share and Play and Highest Vision.
In 2023: Waiting list tickets are only in use for workshop-spaces, that have a limited capacity for participants. Spaces in 2023: Mystic Sun, Healing Goddess Happiness Heaven, Art Cave sekä White light Room.
Guidelines for waiting policy for 2024 will be updated here.
We have a large variety of workshops at our festival from releasing trauma to others, so we hope that you choose with your heart and READ precisely/carefully the descriptions of our workshops. You and your Natural High Journey are important to us. And we hope that you can safely experience different kinds of great things that are just the right ones for you at this moment. Take care of yourself. Also take care of your limits. We want to remind you that you can leave a workshop in the middle of it, if you feel like it. The main thing is to listen to yourself.
Emotional support is also there to help you and listen to you if a workshop has raised too big feelings to handle. The whole festival may raise up a lot as well, so we hope you to be gentle to yourself and have respect for the process.
Also, remember to leave feedback on workshops. We will gather it after the festival.
There are color codes at the festival programme. With them you can see in which category each workshop goes to:
- Tantra & Sacred Sexuality
- ound & Voice
- Dance & Body & Movement
- Other inspirations
- DJ & Party
- Ceremony & Performance
- Ecstatic Dance
- Open space
You can find the following information from the descriptions on our info wall:
- Workshop can cause strong trauma release and/or screaming and crying = STRONG (S)
- Yoga mat (or something else to lie on) is needed for this workshop = YOGA MAT (Y)
- Children are welcomed to this workshop = CHILDREN Friendly (C)
- Workshop contains nudity = NUDITY (N)
- You can find the language used at the workshop from the programme: FIN/ENG - Finnish or English or both.
Welcome to enjoy workshops suitable exactly for you and our versatile programme!!
Individual treatments are popular and bring much needed support for every festival goer so remember to book your treatment as quickly as possible.
The festival guest chooses his/her caretaker and books and pays for the treatment at the Timma-booking or at the info desk. The payment will be made at the same time as the reservation. The customer gets a receipt where the time of the treatment will be written on, and by showing the receipt you’ll get the treatment you paid for. After that you just have to relax and enjoy.
Find your healer here!
Our lost and found office is at the Info desk during the festival.
After the festival we give all the lost and found items that are worth over 20€ to Suomen Löytötavarapalvelu TURKU (Lost&Found Services Turku). Address: Viilarinkatu 5 20320 Turku. Working hours: Mon-Fri 9-17 and Sat 9-14. Customer service 060003391 (service fee).
A paradise on Earth where everyone is met lovingly and heard just the way they are. Mind, soul and heart opening space where you can encounter and be encountered as yourself with respect, honor and love. Incredible and incomparable festival🤩 Festival of love and finding yourself. You get to be in a wonderful love bubble for 4 days. The best gift for yourself! Magical world where you get to sink in for a few days. A place where miracles happen and people aren’t afraid to look in each other’s eyes. Celebration of love, where every soul is encountered. An adventure of love and surprises that inspires and lights up your fire! A loving, substance free festival where you get to encounter people genuinely as yourself, with all the feelings. Loving, wonderful, cozy!
You can leave feedback about the 2023 festival here!
We would like to hear your opinion and feedback about the festival so that we can improve it even more and make it even more wonderful! The festival was epic, powerful and full of love! Your feedback is of the most importance to us in terms of our operations and the development of the festival! We have already learned so much, and we want to learn even more, thank you for sharing your feedback with us.
Feedback is collected anonymously. Please note that these feedbacks will not be answered. If you want an answer to your feedback or you have a question, please see here the correct address to contact ♥️